Getting Your Balance Back to Your Wallet
When you want to move winnings back to your e-wallet, we process withdrawals to the same DANA, OVO or GoPay account you used to deposit — this matching step protects your funds. Open the withdrawal section from your account menu, choose the wallet and enter the amount. If your account verification is complete, the request moves through our review queue. We do
not attach invented timelines to this process; what we can say is that complete, verified accounts move through faster than accounts with outstanding document checks.
- Go to Withdrawals — Find the withdrawal tab inside your account menu. The wallets linked to your previous deposits appear there automatically.
- Select Wallet and Amount — Pick DANA, OVO or GoPay, enter the amount you want to move out, then submit the request for our team to review.
- Verification Check — Our system checks that your account verification is current. A fully verified account moves through this step without any hold.
- Funds Sent — Once approved, the transfer goes to your chosen wallet. You can track the request status from your account history tab.