Data We Hold and Why We Hold It
When you create an account on puma35, we collect the details you provide — name, contact details, and the ID documents needed to verify your account. Each time you deposit or withdraw through DANA, OVO, or GoPay, a transaction record is generated and stored against your
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account profile. This is standard practice for any platform handling real-money transfers in Indonesia. We also capture technical data automatically: your device type, browser version, IP address, and session timestamps. This helps us detect unusual login patterns and keep your account wallet secure. If you contact
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our support team, the conversation log is kept to help resolve repeat issues faster. Data we collect falls into three broad groups. Personal data covers your name, email, phone, and verified identity documents. Transactional data covers every movement through your DANA, OVO, or GoPay account tied
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to us. Technical data covers your device signals, cookies, and session identifiers — we explain cookie use in more detail in the section below. We hold your personal and transactional data for as long as your account is active, and for a defined period afterward in
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line with applicable regulatory requirements in the regions where we operate. Where local law in Indonesia requires longer or shorter retention, we follow whichever obligation applies. Your data is not sold to third parties. We share it only with service providers who help us run the
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platform — payment processors for DANA, OVO, and GoPay transfers, fraud-prevention partners, and the technical infrastructure that keeps the site running. Each third party we work with is bound by data-processing agreements that restrict use to the purpose we define.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.